Solutions LRP

Protect your bottom line with coverage for your labour costs when performing warranty repairs.

HOW IT WORKS – VALUE

  • Each registered invoice in the SoutionsLRP Program is $6.95 – billed to the shop directly by statement each month
  • All Best Auto affiliate locations receive ten (10) registered invoices each month, at no cost
  • Plus, Best Auto headquarters covers the $19.95 SolutionsLRP monthly administration fee
  • On the ten (10) no charge invoices, you can charge out $6.95 or higher
  • Providing a value of $89.45 each month. Your SolutionsLRP monthly statement will show a deduction of $89.45

INTERFACING WITH YOUR SHOP MANAGEMENT SYSTEM

  • Automatic registrations are possible (no pre-registration required) by connecting SolutionsLRP with your shop management system
  • If connected, you are in control of all submissions by an effortless click of a button

NOT INTERFACING WITH A SHOP MANAGEMENT SYSTEM

  • If interfacing with a shop management system is impossible or not preferred, you can send registrations by email within two business days
  • If you are not connected, scan the invoice or take a photo of it. Or if you email a final invoice to your customer, copy (cc) SolutionsLRP at invoice@solutionslrp.com

INVOICES MUST INCLUDE

  • Business name, phone number and postal code
  • Invoice number and invoiced date
  • Customer first and last name
  • Vehicle year, make, model and mileage
  • Submitter name and email address
  • Authorization signature, email or phone number of customer

MAKING A CLAIM

The following steps must apply to be eligible for reimbursement:

  1. The registered Original Repair and subsequent LRP must be performed by the same Repair facility.
  2. The LRP applies only to the labour required to complete the Labour Recovery Repair.
  3. Claims require the program administrator’s prior authorization by email at claims@solutionslrp.com or our administration phone line at 289-778-4200 or 647-574-1824.
  • Original Repair invoice
  • Guarantee Invoice signed by the customer
  • Invoice for parts purchased and installed during the original repair
  • Invoice for parts purchased and installed during the guarantee
  • Coverage is limited to the lesser of $70.00 per hour times Mitchell Flat Rate or the original labour charges

If the repair registered is determined to be ineligible for the coverage under the Labour Recovery Program during the claim pre-authorization process – SolutionsLRP will refund you the original registration fee of $6.95.

RECEIVING A CLAIM PAYMENT

  • Approved labour claims are paid to you directly by e-transfer within two business days on receipt of the information

GETTING STARTED

Click Link to complete SolutionsLRP Registration Form

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