Labour Recovery Program

Protect your bottom line with coverage for your labour costs when performing warranty repairs.

HOW IT WORKS

  • No preregistration of invoices required
  • Best Auto headquarters covers the $19.95 SolutionsLRP monthly administration fee
  • Service providers can charge customers a fee for the warranty, if they wish

HOW TO VIDEO

SHOP REGISTRATION

  • Each participating Best Auto affiliate location must complete a one-time registration form. You must include your shop rate on the registration form, which is used to determine warranty payouts. Visit www.solutionslrp.com/ to complete the form.
  • Claims may not be submitted for original repairs that were done prior to the registration dates of both the Best Auto program and Solutions LRP.
  • Individual invoices DO NOT need to be registered in advance to qualify for the warranty program.

GETTING STARTED

Click Link to complete SolutionsLRP Registration Form

What repairs are covered? DOWNLOAD the booklet.

NOTE: Best Auto affiliates who register on or before the 15th of the month may submit claims for that month.
Example: If you sign up on August 14, you can submit a claim in August – the month you join.

However, if the registration is done after the 15th, you may make claims beginning on the 1st of the following month.
Example: If you sign up on August 16, you can submit claims starting September 1.

Reminder: You must also register with SolutionsLRP before submitting your first claim.

TO SUBMIT A CLAIM

Please visit https://solutionslrp.com/submit-a-claim/

Documentation Required for a Claim

  1. The original repair invoice
  2. The original parts invoice for the part purchased
  3. Invoice for parts purchased and installed under warranty
  4. Warranty invoice signed by the customer

Invoices Must Include:

  • Business name, phone number, and postal code
  • Submitter’s name and email address
  • Invoice number and date
  • Vehicle year, make, model, serial (VIN) number, mileage, and license plate number
  • Customer’s first and last name
  • Customer’s email address or phone number

IMPORTANT NOTES

  • To submit a claim, please ensure you are signed up with SolutionsLRP
  • Final invoices showing the completion of the warranty repair must be kept on file and may be requested at any time.
  • Please submit only one claim at a time. Once that claim is processed, you may submit the next one.

Payment Process

Once a claim is approved, payment will be sent via e-transfer to the shop email on record.
SolutionsLRP will send a follow-up email to the claiming shop with the payment amount and any necessary explanations.