
Protect your bottom line with coverage for your labour costs when performing warranty repairs.
HOW IT WORKS – NEW
- No preregistration of invoices required
- All Best Auto affiliate locations now receive unlimited invoices each month, at no extra cost (SolutionsLRP has eliminated the $6.95 fee to register an invoice.)
- Plus, Best Auto headquarters covers the $19.95 SolutionsLRP monthly administration fee
- Service providers can charge customers a fee for the warranty, if they wish
REGISTRATION
- Each participating Best Auto affiliate location must complete a one-time registration form. You must include your shop rate on the registration form, which is used to determine warranty payouts. Visit www.solutionslrp.com/english-form/ to complete the form.
- Individual invoices DO NOT need to be registered in advance to qualify for the warranty program.
MAKING A CLAIM
The following steps must apply and documents submitted to be eligible for reimbursement:
- The same Repair facility must perform both the Original Repair and Warranty Repair
- The LRP applies only to the labour required to complete the Labour Recovery Repair
- Claims require the program administrator’s prior authorization by email at claims@solutionslrp.com or our administration phone line at 289-778-4200 or 647-574-1824
- Original Repair invoice
- Warranty Repair invoice signed by the customer
- Invoice for parts purchased and installed during the original repair
- Invoice for parts installed during the warranty period
- If shops purchase parts for the original repair and warranty repair from a Bestbuy Distributor Part Store, the shop would receive a labour payout at their door rate on file with SolutionsLRP
- If shops use parts from other sources, the labour rate will revert to $70.00 per hour using Mitchell Flat Rate guidelines
INVOICES MUST INCLUDE
- Business name, phone number and postal code
- Invoice number and invoiced date
- Customer first and last name
- Vehicle year, make, model and mileage
- Submitter name and email address
- Customer authorization signature with email or phone number
RECEIVING A CLAIM PAYMENT
- SolutionsLRP pays approved labour claims directly to you via e-transfer within two business days on receipt of the information
GETTING STARTED
Click Link to complete SolutionsLRP Registration Form
What repairs are covered? DOWNLOAD the booklet.